Available Jobs

We are looking for a talented and experienced service technician to join our wonderful existing team. If you are looking for a growing career as an automotive technician, Lots For Less in Hanover, PA (part of the Hanover Auto Team Family) is the place for you! We are looking for the right candidate for this growing location to allow us to continue to provide the same great service to our customers. Compensation will be determined by experience.

Inspection and emissions licenses are required. Any factory training is a bonus! We also offer an excellent benefit package to include insurance, paid time off, and 401K.

 

We ask that you:

• Be a proven performer
• Have a positive, winning attitude
• Be ready to show us your results

 

Who We Are:

Hanover Auto Team has been under the same ownership for over 30 years. Our motto is “Making it fun again!” and we strive to do just that by providing a fun, family-oriented, and welcoming atmosphere for our customers and employees alike. We proudly serve the Hanover, Pennsylvania community and its surrounding areas, and are always seeking enthusiastic, qualified individuals to join our growing team.

Who We Are:

Hanover Auto Team has been under the same ownership for over 30 years. Our motto is “Making it fun again!” and we strive to do just that by providing a fun, family-oriented, and welcoming atmosphere for our customers and employees alike. We proudly serve the Hanover, Pennsylvania community and its surrounding areas, and are always seeking enthusiastic, qualified individuals to join our growing team.

 

ESSENTIAL DUTIES:

• Greet customers in a timely, friendly manner; let customers who are waiting know that they will be helped soon.
• Schedule appointments using dealership-approved forms.
• Communicate with service customers to determine the nature of the mechanical problem.
• Obtain customer & vehicle data.
• Test-drive the vehicle with the customer if there is any question as to the nature of the problem.
• Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus.
• Ensure that all repair orders are accounted for.
• If additional work is needed, explain the details to the customer, including the additional cost and time consideration.
• Indicate on repair order the exact repair instructions, making a special note of the main reason the customer brought the vehicle in. Repair Orders must be legible.
• Provide estimates of labor & parts. If cost cannot be determined, leave open and contact customer later for approval.
• Establish time promised.
• Obtain customer’s signature on repair order.
• Follow up progress of each repair order during the day. Contact customer by telephone regarding changes in the estimate or time promised. Record changes on repair order in an approved fashion.
• Handle telephone inquiries regarding work in process & appointments and return phone messages promptly.
• Deliver vehicle to customers & answer any questions.
• Keep Quick Pricing Guide, Signals Checklist, Maintenance Menus, and other service dept. forms up to date.
• Be responsible for quality control to ensure that work is completed as requested and to reduce come- backs.
• Interpret warranty information & policies to customers.
• Identify ROs that require special handling such as rush, customer waiting, special problem, comeback.
• Keep Service Manager informed of all problems & potential problems involving repairs, customers & equipment.
• Be up-to-date on technical & performance information on all vehicles serviced by the dealership.
• Refer leads & prospects for vehicle sales to the NEW & USED car department.
• On completion of work, repair orders must be closed in a TIMELY & EFFICIENT manner.

We are looking for a talented and experienced service technician to join our wonderful existing team. If you are looking for a growing career as an automotive technician, Champion Mazda in Hanover, PA (part of the Hanover Auto Team Family) is the place for you! We are looking for the right candidate for this growing location to allow us to continue to provide the same great service to our customers. Compensation will be determined by experience.

Inspection and emissions licenses are required. Any factory training is a bonus! We also offer an excellent benefit package to include insurance, paid time off, and 401K.

 

We ask that you:

• Be a proven performer
• Have a positive, winning attitude
• Be ready to show us your results

 

Who We Are:

Hanover Auto Team has been under the same ownership for over 30 years. Our motto is “Making it fun again!” and we strive to do just that by providing a fun, family-oriented, and welcoming atmosphere for our customers and employees alike. We proudly serve the Hanover, Pennsylvania community and its surrounding areas, and are always seeking enthusiastic, qualified individuals to join our growing team.

Who We Are:

Hanover Auto Team has been under the same ownership for over 30 years. Our motto is “Making it fun again!” and we strive to do just that by providing a fun, family-oriented, and welcoming atmosphere for our customers and employees alike. We proudly serve the Hanover, Pennsylvania community and its surrounding areas, and are always seeking enthusiastic, qualified individuals to join our growing team.

 

ESSENTIAL DUTIES:

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
• Pull purchased parts from stock.
• If the part is not in stock, determine availability and submit an emergency order if requested by the customer or tech.
• Answer phone calls, providing price quotes and other information.
• Assist outside sales reps with their orders.
• Set up orders for daily shipment, delivery, or pick-up.
• Verify WILL CALL and BACKORDER files weekly and return to vendors, or stock those items not required.
• Solicit assigned accounts by phone.
• Assist service technicians in selecting parts needed for repairs in process.
• Notify service desk and the customer that ordered parts have been received.
• Ensure that before parts can be charged out, the technician presents a repair order.
• Display seasonal parts and accessories in an attractive manner.
• Keep parts catalogs and price books current.
• Keep all bins, aisles and storage areas clean, neat and clearly labeled.
• Be friendly, professional and efficient when working with customers and co-workers.
• Provide the same high level of service to other dealership departments as that given to other customers.
• Issue credit slips for parts returned, ensuring that the original invoice or its number is available so that purchase and pricing can be verified. Exceptions must be approved by the Service Manager.
• When taking tax-exempt sales other than to a charge or cash account, ensure that the customer’s full name, address, fed ID # and signature is obtained.
• Present the customer with the white copy of the invoice after removing the tear strip.
• Keep front and rear counters clean and uncluttered.
• Replenish assigned inventory daily.
• Advise Parts Manager when areas of the department are not in satisfactory condition.
• Keep current on new products and product updates.
• Participate in all training programs that are made available.
• If customers pay by invoice, obtain the following information: form of payment (if by check, include the check number) amount of payment, date and any change given and received by (your name).
• Keep computer terminals clean.