Available Jobs

The primary responsibility of the Car Washer/Detailer is to wash, clean, and otherwise make vehicles ready for sale and delivery. They may also do more advanced detailing work under the supervision of qualified reconditioning personnel. In some cases, they may serve as porters (moving vehicles as required), shuttle drivers, and helpers in the department wherever their help is required.

Primary Essential Duties and Responsibilities:

(other duties may be assigned)

• Uses brushes and power washing equipment to clean the exterior of vehicles.
• Washes cars; removes tar and other material from vehicle surfaces.
• Dry and wax the exterior of vehicles after cleaning.
• Assists with snow removal and other outside maintenance as necessary/requested.
• Vacuums and cleans floor mats, dashboard, interior door panels, carpets, and other interior surfaces.
• Cleans windshields and windows.
• Moves vehicles as requested; deliver vehicles to other dealerships as requested.
• Keeps the shop area neat, clean, and organized.
• Works with obvious urgency to move vehicles through the reconditioning process.
• May assist other reconditioning personnel and technicians as requested.
• Stores tools and supplies in their proper places.

Requirements and Qualifications:

• Valid driver’s license and clean driving record (if under 18 years of age, work permit required)
• Physical stamina (bending, lifting)
• Attention to Detail
• Comfortable working outdoors when necessary

Top Performing Employees Wanted

If you are looking for a growing career in the auto industry, Hanover Auto Team Vehicle Reconditioning (part of the Hanover Auto Team Family) is the place for you! We are looking for the right candidate for this growing location to allow us to continue to provide the same great service to our customers. We offer an excellent benefit package to include insurance, vacation and 401k.

Job Type: Full-time

We ask that you:

• Be a proven performer
• Have a positive, winning attitude
• Be ready to show us your results

Who We Are:

Hanover Auto Team has been under the same ownership for over 30 years. Our motto is “Making it fun again!” and we strive to do just that by providing a fun, family-oriented, and welcoming atmosphere for our customers and employees alike. We proudly serve the Hanover, Pennsylvania community and its surrounding areas, and are always seeking enthusiastic, qualified individuals to join our growing team.

What We Offer:

• Upbeat, friendly, fun work environment
• Health, Vision, Dental Insurance
• Paid Training
• 401(k) Plan
• Paid Time Off
• Career Progression

We are looking for talented and experienced service technicians to join our wonderful existing team.  If you are looking for a growing career as an automotive technician, Hanover Volkswagen (part of the Hanover Auto Team Family) is the places for you! We are looking for the right candidate for this growing location to allow us to continue to provide the same great service to our customers. Compensation will be determined by experience. Inspection and emissions licenses are required.  Any factory training is a bonus!  We also offer an excellent benefit package to include insurance, paid time off, and 401K.

We ask that you:

•         Be a proven performer

•         Have a positive, winning attitude

•         Be ready to show us your results

Who We Are:

Hanover Auto Team has been under the same ownership for over 30 years. Our motto is “Making it fun again!” and we strive to do just that by providing a fun, family-oriented, and welcoming atmosphere for our customers and employees alike. We proudly serve the Hanover, Pennsylvania community and its surrounding areas, and are always seeking enthusiastic, qualified individuals to join our growing team.

What We Offer:

• Upbeat, friendly, fun work environment
• Health, Vision, Dental Insurance
• Paid Training
• 401(k) Plan
• Paid Time Off
• Career Progression

PURPOSE:

The responsibilities of the service manager are vehicle owner loyalty, department profitability, employee satisfaction, protection of the dealer’s service investment, knowledge and performance of technicians, workshop utilization, workshop condition, meeting time promises to customers, workshop capacity utilization, vehicle function testing, labor and parts sales, warranty claim acceptance, customer relations and information, accuracy of financial transactions, security of cash funds, performance of assigned work, adherence to correct repair procedures, diagnostic assistance, quality assurance, work area housekeeping.

ESSENTIAL DUTIES:

■   Supervise and manage department.

■   Establish financial and operational objectives, prepare monthly forecasts.

■   Evaluate performance of department through operational and financial statistical tools.

■   Administer and evaluate customer surveys and other follow-up programs.

■   Maintain general management and Volkswagen reporting systems.

■   Interview and train key personnel.

■   Evaluate performance of employees based on job descriptions and department objectives.

■   Review compensation with employees and discuss career opportunities and career paths.

■   Outline training program for employees, and coordinate in-dealership technical training.

■   Conduct shop meetings periodically.

■   Support personnel recruitment activity;  maintain working  relationship with vocational and technical schools.

■   Assist with service marketing activities.

■   Prepare pricing guides and menus for frequent labor operations.

■   Oversee department correspondence and files.

■   Assist in resolution of customer problems and complaints.

■   Promote the sales of labor, parts, and accessories to meet customer needs.

■   Monitor shop capacity and provide information to service consultants.

■   Assist technicians as appropriate on the job; provide technical information; ensure use of correct tools and equipment.

■   Monitor technician efficiency and provide assistance for improvement.

■   Keep workshop technical information updated.

■   Maintain housekeeping standards in the workshop, technicians’ facilities, and service parking lot.

■   Conduct in-house technical training.

■   Assist with diagnosis of difficult and unusual malfunctions.

■   Maintain housekeeping and organization of personal work area.

■   Monitor completed repair orders. Compare labor operations to parts issued. Determine flat rate to be charged. Resolve discrepancies.

■   Calculate technician efficiency and productivity and maintain required summaries.

■   Prepare warranty claims in accordance with standard procedures. Maintain campaign records.

QUALIFICATIONS:

■   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

■   Education and/or Experience. One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

■   Language Skills. Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints.

■   Mathematical Skills. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

■   Reasoning Ability. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Who We Are:

Hanover Auto Team has been under the same ownership for over 30 years. Our motto is “Making it fun again!” and we strive to do just that by providing a fun, family-oriented, and welcoming atmosphere for our customers and employees alike. We proudly serve the Hanover, Pennsylvania community and its surrounding areas, and are always seeking enthusiastic, qualified individuals to join our growing team.

What We Offer:

• Upbeat, friendly, fun work environment
• Health, Vision, Dental Insurance
• Paid Training
• 401(k) Plan
• Paid Time Off
• Career Progression

• Health, vision, and dental insurance
• Paid training
• 401(k) plan
• Paid time off and sick time
• Career progression